LEGAL & SERVICE INFORMATION
Privacy Policy
This policy explains how Safecloud Power and Shenzhen Safecloud Energy Inc. collect, use, disclose and protect information when you visit safecloudpower.com or submit a business inquiry.
Last updated: August 20, 2026
1. Scope and controller
This policy applies to website visitors, inquiry contacts, prospective customers, business customers and supplier contacts. Shenzhen Safecloud Energy Inc. is the website contact for privacy questions. A signed contract may identify an additional or different contracting entity.
2. Information we collect
We may collect contact and business information such as name, company, work email, phone number, country, job role and inquiry details. We may also receive technical and commercial information you choose to submit, plus device, browser, IP address, referral, page-view, cookie and advertising interaction data.
Do not send trade secrets, sensitive personal data, payment-card data or government identifiers through a general inquiry form.
3. How we collect information
Information is collected when you submit a form, email or call us, request documents, communicate about a quotation or order, use the website, accept optional cookies or interact with our advertising. Service providers may provide analytics, security, hosting, form-delivery or advertising data.
4. Purposes and legal bases
We use information to respond to inquiries, evaluate requirements, prepare quotations, provide documents, manage customer relationships, prevent abuse, secure and improve the website, measure advertising, comply with law and protect legal rights. Depending on location, the legal basis may be consent, steps requested before a contract, performance of a contract, legal obligation or legitimate interests.
5. Google advertising and analytics
If enabled and permitted by your choices, Google Ads or Google Analytics may process device and interaction data for measurement, attribution, audience reporting or advertising. Where consent is legally required, optional advertising and analytics storage should remain disabled until consent is obtained. You can change choices through the cookie-preference tool.
6. Disclosure
We may share information with affiliated companies involved in the inquiry or order, and with vendors that provide website hosting, forms, email, CRM, analytics, advertising, security, translation, logistics or professional services. We may disclose information when required by law, during a corporate transaction or to protect rights and safety. We do not sell inquiry contact details as a standalone business.
7. International transfers
Safecloud operates from China and serves international markets. Information may therefore be processed in China or other countries where service providers operate. Where required, we use appropriate contractual or legal safeguards for international transfers.
8. Retention
We retain inquiry and relationship information only as long as reasonably necessary for the stated purpose, follow-up, recordkeeping, warranty, dispute prevention, security and legal obligations. Retention periods vary by record type and contract.
9. Security
We use reasonable administrative, technical and organizational measures appropriate to the information processed. No internet transmission or storage system is completely secure. Use an agreed secure transfer method before sending confidential engineering files.
10. Your choices and rights
Depending on your location, you may request access, correction, deletion, restriction, portability or objection, and may withdraw consent. You may opt out of marketing using the message link or by contacting us. We may verify identity and retain records where legally required.
11. Children
This B2B website is not directed to children and is not intended to collect personal information from anyone under the age required to consent in their jurisdiction.
12. Updates
We may update this policy as our services, vendors or legal obligations change. The updated date above shows the latest published revision.
Contact
Questions about this page may be sent to info@safecloudpower.com or by post to Shenzhen Safecloud Energy Inc., Building 17, Zhongpengcheng Industrial Park, Matian Street, Guangming District, Shenzhen, China.